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Self service software for Hospitality, Retail and Healthcare from ICRTouch. Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff.
Order points are perfect for restaurants, takeaway/QSR, ticket venues, retail shops, hospitals, hotels, hospitality boxes, seating areas that are in low traffic or quieter spots and cafés.
With SelfService at the table your customers aren't left waiting to order. It speeds up customer turnaround time increasing your profits. Encourage customers to impulse buy throughout their sitting.
Free staff from their intercom and till. Payments at the kiosk also eliminate the the need for a second payment window, streamlining customer flow from order straight through to the pick up window.
A SelfService kiosk station lets you take more orders with less staff at the tills, your customers can place their orders independently. Careful placement of the kiosk can reduce queues and overcrowding at the counter, especially when combined with CollectionPoint digital signage.
SelfService is versatile and can be used on wall-mounted touchscreens where floor space is a premium. Table mounted tablets provide table service without even needing to leave the seat.
The standby screen can be used as digital signage to passively interact with customers as they walk by.
Compulsory payment at the time of order reduces the risk of erroneous orders being made.
SelfService will always get to work on time and doesn't call in sick.
SelfService provides a consistent service and does not tire during its shift. When you are busy, SelfService will not get flustered or make mistakes. Treat every customer with the same level of excellent service, every time.
The clear and easily identifiable allergen information on each product means that users don’t have to search elsewhere or ask a member of staff if the product is safe for them or their children.
Pair SelfService with CollectionPoint. Customer receipts will be assigned a printed ticket number, whilst the order is sent straight through to your CollectionPoint display screen.
Let your customers choose if they would like to pay at the order point or at the counter. Our EFT solutions accept chip & pin, contactless and mobile payment methods.
